Disclaimer: The following sample for shipping costs has been created by a lawyer (http://rechtsanwalt-schwenke.de). It meets the legal requirements of a typical online shop aimed at consumers. However, you should only use the template after careful examination and adaptation to your specific business model. The clauses may be inadmissible in certain constellations. If in doubt, seek legal advice.
Please note that the shipping costs or at least the calculation methods (e.g. by weight) should be specified for all countries supplied.
If you only deliver to certain countries, you must inform your customers of this. In addition, you should only select these countries as "Allowed countries" in the WooCommerce settings. You should not use clauses such as "Shipping costs to other countries only on request".
Prices, shipping costs and delivery information:
The prices stated on the product pages include VAT and other price components.
We only deliver within Germany and Austria.
In addition to the prices stated, we charge a flat rate of [6.90 euros per order] for delivery within Germany and Austria. The shipping costs are clearly indicated in the shopping basket system and on the order page.
When paying cash on delivery, an additional fee of [2,- Euro] will be charged by the deliverer on site. [No further taxes or costs will be charged.]
There are no shipping costs for digital content (e-books, software, etc.).
[Note to retailers: The following passage is required if you specify a flat-rate shipping fee. Otherwise you can remove the passage]
The flat-rate shipping fee is [specify value of flat-rate shipping fee] euros. The flat-rate shipping fee includes statutory VAT. As the VAT on the flat-rate shipping fee is calculated depending on the goods purchased, it may be reduced if goods are purchased at lower VAT rates (e.g. when purchasing books). This means that the delivery charge can only be finalised during the ordering process. However, it cannot be increased, but only reduced in your favour.