Information on the right of cancellation for consumers regarding the delivery of digital content that is not delivered on a physical data carrier (e.g. e-book, software download)
Cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day of conclusion of the contract. To exercise your right of cancellation, you must inform us by christoph.hessler@c-hessler.de means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You may use the attached model cancellation form for this purpose, which is not however mandatory. To maintain the revocation period, it is sufficient to send the notification about exercising the right of revocation before the expiry of the revocation period.
Consequences of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
Sample cancellation form
(If you wish to cancel the contract, please complete and return this form).
– To Dr. Christoph Heßler Maschinensysteme, An der Ronceva 5, 32312 Lübbecke, phone: +49 (0) 5741 3012080, email: christoph.hessler@c-hessler.de:
- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- date
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(*) Delete as appropriate.